Shipping Times
All standard shipments are FOB our warehouse.
EDC Tactical ships all orders within 24 hours of purchase, thanks to our fully stocked inventory. During holiday and peak seasons, processing may take slightly longer, but we always strive to get your gear out the door as quickly as possible.
All shipments are discreet, with plain packaging and no identifying marks related to firearms or tactical gear. If your order has not shipped within 24 hours, please contact our Customer Service Department, and we’ll investigate immediately.
Shipping Protection
If selected at checkout, EDC Tactical, LLC will deliver all goods and merchandise purchased from EDC Tactical to the named recipient “Delivered at Place Unloaded” at the address within the United States that you specify in your order (Incoterms 2020). This means that EDC Tactical will bear the risk of loss of bringing such goods and merchandise to, and unloading them at, such destination, including loss or damage during transit. Once such goods and merchandise have been delivered and unloaded at such destination, EDC Tactical will have no further risk of loss, including responsibility for loss or damage. For lost or damaged property, EDC Tactical will, at its election, replace the goods and merchandise as long as replacement items are available or refund the purchase price to you (in cash or by issuance of an EDC Tactical gift card) less shipping fees and taxes, which will be your sole and exclusive remedy. These terms are terms of shipment and are NOT an insurance contract.
Notwithstanding the foregoing, EDC Tactical will not bear any risk of loss or be responsible for any loss or damage caused directly or indirectly by any of the following, regardless of any other cause or event that contributes concurrently or in any sequence to the loss, all of which risk of loss shall be borne by you:
(1) seizure or destruction of property by order of governmental authority;
(2) incorrect delivery by the carrier caused by an incorrect address on the shipping label;
(3) misappropriation, sabotage, conversion or any other dishonest act on the part of you or other party of interest, your respective employees or agents or others to whom the goods or merchandise may be entrusted for any purpose whatsoever;
(4) any shortage in goods claimed to have been forwarded in a package when the package is received by the addressee in apparent good condition with the seals unbroken;
(5) unsuccessful delivery attempts;
(6) payment made to EDC Tactical that is in any form false, fraudulent, invalid, uncollectible, or counterfeit.
Notwithstanding anything herein to the contrary, EDC Tactical’s liability is limited to the cost of reasonably restoring the applicable item to its condition immediately before loss or damage or the cost of replacing that property with substantially identical property. If EDC Tactical pays any loss or damage, it will pay no more than the value you have recorded for purchase. EDC Tactical reserves all right, title, and interest in the applicable items to the extent of payments paid by EDC Tactical.
All notices for loss of or damage to property transported or accepted must include date of shipment, tracking number, and the nature of loss or damage. Claims should be made by calling our customer service line at 702 518 2940 or emailing us at shopnow@tactical-edc.com. All claims must be made within seven days after the scheduled delivery time or five days after you receive notification that the package was delivered but did not receive it. All damaged items must be verified and a certified statement of loss with proof of documentation required by consignee. Proof of loss must include proof of interest in the property and affidavit of shipment. EDC Tactical will pay for loss or damage within seven days after it receives the sworn proof of loss, if you have complied with all the terms set forth herein and EDC Tactical has reached agreement with you on the amount of the loss.
Shipping Costs
Shipping costs are determined by the shipping agency based on the weight, dimensions, and destination of your package. These rates are not determined by EDC Tactical.
Order Tracking
Once your order has been posted, a tracking number will be provided via email or through your account dashboard. You can use this number to monitor your shipment’s progress.
Tracking information typically updates within a few hours after the package is scanned by the carrier. If you have not received tracking details within 24 hours of placing your order, feel free to reach out to our Customer Service team.
Meet Ups & In-Store Pickup
EDC Tactical does not offer meet-ups or in-store pickups under any circumstances. All orders are shipped directly to the address provided at checkout. This policy is in place for both discrepancy and safety reasons.
All orders are shipped discreetly and securely within 24 hours of purchase.
Order Restrictions
We ship nationwide across the United States, including to P.O. Boxes, directly to the address provided at checkout.
No FFL or formal paperwork is required to place or receive an order from EDC Tactical.
It is the customer’s sole responsibility to ensure that the possession and use of any item purchased complies with all local, state, and federal laws. EDC Tactical assumes no responsibility for legal issues resulting from non-compliance.
Customer Acknowledgment and Certification
By purchasing any item from EDC Tactical, the customer certifies, acknowledges, and agrees to the following:
- The customer is solely responsible for ensuring that the purchase, possession, ownership, and use of any item purchased from EDC Tactical complies with all applicable federal, state, and local laws, regulations, and ordinances in the customer’s jurisdiction.
- The customer has independently verified that its purchase and intended use of any item is legal in the customer’s state and local jurisdiction.
- The customer agrees to release, indemnify, and hold harmless EDC Tactical and its affiliates from any liability, claims, or legal consequences arising from the customer’s purchase, ownership, possession, or use of any item purchased from EDC Tactical.
Failure to comply with applicable laws may result in severe legal penalties. If you are unsure about the legal status of an item in your area, consult a qualified attorney or local law enforcement before making a purchase.